Free standard delivery on orders from €75.00

Say hello.

Questions about compatibility, delivery, returns or an existing order — write to us and we'll help.

Email us

[email protected]

For an order, please include your order number (it starts with MOB). For compatibility, tell us your exact phone model.

Write an email
Address
Platinet S.A.
Tadeusza Śliwiaka 48, 30-798 Kraków, Poland
Website
platinet.shop
Phone
+48 504 283 476
Helpful pages
FAQ
Shipping & Delivery
Returns & Refunds

CUSTOMER CARE

Give your question useful context.

For compatibility questions, include your device model. For an order, include the MOB order number.

Start with compatibility

Check phone size, connector type and magnetic or wireless-charging support before comparing finishes. Compatibility is stated on each product page.

Compare the practical details

Dimensions, materials, colour and intended use help distinguish products that may look similar at first glance.

Build a calmer setup

Choose only the protection, power and organisation you need. A focused selection is easier to carry, charge and use every day.

GOOD TO KNOW

Useful questions.
Clear answers.

From choosing compatible accessories to delivery, payment and returns — the details that matter before and after an order.

Contact customer care

Each product page lists the supported devices, connector type and dimensions. Compare them with your phone model before ordering.